Your Privacy Is Our Priority
Your personal information at gd89 is protected with strict security. This policy clearly explains what information is collected, why it is collected, and how it is kept safe.
1. Introduction & Scope of Policy
gd89 is an entertainment-based online betting platform operated for players in Bangladesh. We believe protecting user privacy is a fundamental responsibility. This Privacy Policy ("Policy") defines what types of personal information gd89 collects, how that information is processed, with whom it may be shared, and how you can maintain control over your own data.
This policy applies to gd89's website, mobile interface, and all related services. By using our services, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please stop using our services and contact the support team.
gd89 provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors.
2. What Information We Collect
When you create an account on gd89, use our services, or contact us, the following types of information may be collected:
Identity Information
Information you provide at the time of account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password (stored in encrypted form)
Financial Transaction Information
Information collected during deposits and withdrawals:
- Payment method (bKash, Nagad, Rocket, Upay)
- Mobile wallet number (stored in masked form)
- Transaction amount and date
- Transaction reference number
Usage & Behavioral Information
Information automatically collected while using the platform:
- Gaming history and betting activity
- Login times and session duration
- Preferred game categories and activity types
- Bonus usage history
Technical Information
Information related to your device and connection:
- IP address
- Device type and operating system
- Browser type and version
- Cookie and local storage data
We collect only the information necessary to operate the service, maintain security, and improve the user experience.
3. Purpose of Using Information
gd89 uses collected information for the following legitimate purposes:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Ensuring registration, login, account verification, and service delivery | Contractual necessity |
| Financial Transactions | Processing deposits and withdrawals, maintaining transaction history | Contractual necessity |
| Security & Fraud Prevention | Detecting suspicious activity, ensuring account security | Legitimate interest |
| Age Verification | Confirming that the user is 21 years of age or older | Legal obligation |
| Customer Support | Handling support requests, resolving issues, and communication | Contractual necessity |
| Service Improvement | Analyzing the user experience to improve the platform | Legitimate interest |
| Responsible Gaming | Identifying potentially problematic behavior and providing assistance | Legitimate interest & legal obligation |
We do not use your information for marketing or sell it to third parties without your consent.
4. Cookies & Tracking Technologies
gd89's website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the website remember your preferences and session information.
Essential Cookies
Essential for managing login sessions, security tokens, and core functionality. These cannot be disabled.
Functional Cookies
Store language preferences, theme settings, and account-related preferences to make future logins more convenient.
Analytics Cookies
Collect anonymous statistics to understand which pages are used most. Helps with service improvement.
Security Cookies
Used to detect fraudulent activity and ensure account security.
You can control or disable most cookies from your browser settings. However, disabling essential cookies may affect the functionality of the service.
5. Sharing Information with Third Parties
gd89 does not sell your personal information. Information may be shared in the limited circumstances listed below:
- Payment Processors: Necessary information is transmitted through bKash, Nagad, Rocket, or Upay to complete financial transactions. These third parties have their own privacy policies.
- Game Software Providers: Session information required to deliver the gaming experience is shared with providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, or Ezugi.
- IT Infrastructure Services: Minimal information is shared with technology partners for cloud hosting and server management, but only under strict confidentiality agreements.
- Legal Authorities: Information may be disclosed where required to comply with applicable law or to fulfill a court order.
- Fraud Prevention: Limited information may be shared with specialist service providers to detect and prevent security threats or fraud.
Our Commitment
Before transmitting information to any third party, we ensure they have adequate data protection measures in place. We do not sell or transfer information to any advertising networks or data brokers.
6. Data Security Measures
gd89 employs industry-standard technical and administrative measures to keep your information secure.
🔒 SSL/TLS Encryption
All data transfers between the website and server are secured through SSL/TLS encryption. When you see the padlock icon in your browser's address bar, the connection is secure.
🛡️ Password Hashing
Your password is never stored directly. It is stored in a transformed form using a strong cryptographic hashing algorithm.
🔍 Access Controls
Only authorized personnel can access your information, and only when required for service operations.
📊 Regular Security Reviews
Our systems go through regular security audits and any potential vulnerabilities are identified and remediated.
Data transmission over the internet or electronic storage is never 100% secure. We provide protection in line with the highest industry standards, but guaranteeing complete security is not technically possible. Keeping your password safe and not sharing it with others is your own responsibility.
7. Data Retention Period
gd89 retains your personal information only for as long as necessary to provide services and fulfill legal obligations.
- Active Accounts: All profile information is retained while your account remains active.
- Financial Transaction Records: Transaction information is retained for a defined period in compliance with applicable laws and financial regulations.
- After Account Closure: Once an account is closed, we delete or anonymize your personal information as promptly as possible, though information required to meet legal obligations may be retained for a specified period.
- Logs & Technical Data: System logs and technical data are generally retained for up to 365 days.
- Support Communication History: Records of customer service communications may be kept for a limited period even after account closure.
Data Deletion Requests
If you would like to request deletion of your data, email [email protected]. We will verify your request and take appropriate action. However, some information may need to be retained for a defined period due to legal obligations.
8. User Rights
gd89 provides users with the following rights over their personal information. To exercise these rights, email [email protected].
📋 Right to Access
You have the right to know what information we hold about you, for what purpose, and with whom it has been shared.
✏️ Right to Rectification
You may request correction of inaccurate or incomplete information about you. This can be done through account settings or via the support team.
🗑️ Right to Erasure
In certain circumstances, you may request deletion of your personal information. Some information may need to be retained if there are legal obligations.
⛔ Right to Object to Processing
In certain cases, particularly where information is processed for marketing purposes, you have the right to object.
📤 Right to Data Portability
You may receive the information you have provided in a structured, machine-readable format for use on other platforms.
⏸️ Right to Restrict Processing
In certain circumstances, you may request a temporary restriction on the processing of your information.
After receiving your request, we will take action within a reasonable time. Some information may be requested to verify your identity.
9. Protection of Minors
gd89 is only for individuals aged 21 or older. We do not intentionally collect any information from persons under the age of 21. Age is verified during the registration process.
If we become aware that information from a person under the age of 21 has entered our system, we will immediately close that account and delete the information. If you have any information regarding this matter, please notify us at [email protected].
If parents believe their child has created an account without authorization, please contact us and we will take immediate action.
10. Policy Changes and Updates
gd89 may update this privacy policy from time to time. The policy may be revised due to changes in services, technological developments, or legal requirements.
- Significant Changes: If there are significant changes to the privacy policy, we will notify you via email or through a notification on the platform.
- Effective Date: The "Last Updated" date will change with each update.
- Continued Use: Continuing to use the service after a policy update will be considered acceptance of the new policy.
- Previous Versions: To obtain a copy of a previous version if needed, contact us at [email protected].
We recommend that you visit this page regularly to stay informed about any changes to the policy.
11. International Data Transfers
For the operation of gd89's services, your information may in some cases be processed or stored on servers outside Bangladesh. In such cases, we ensure that:
- Adequate data protection measures are in place in the receiving country or organization.
- Transferred information is handled in compliance with this privacy policy.
- Our agreements with third parties include data protection terms.
- Information is transferred through secure channels with SSL encryption.
When working with international game providers such as Pragmatic Play, Evolution Gaming, Spribe, or JILI, only the minimum information necessary to manage gaming sessions is shared.
12. Privacy Contact Information
If you have any questions about this privacy policy, any requests regarding your information, or any concerns related to privacy, please contact our team.
Contact the Privacy Team
Protecting your privacy is gd89's highest priority. We take every request seriously.